Refund and Payment Policy

At Grant Connect Hub, we prioritize transparency and fairness for both our attendees and our business. Please carefully review this refund and payment policy before purchasing your ticket.

1. Payment Options

When registering for the event, attendees can choose from the following payment options:

• Full Payment: Pay the full ticket price upfront at registration.
• Register Now, Pay Later: Register for the event today with no upfront payment, and your card will be charged the full ticket price the following day.

2. Refund Policy

We allow attendees to cancel within a week of purchase under certain conditions:

• Full Payment Option:

  • Cancellations can be made within 7 days of purchase, provided the event is more than 30 days away. A full refund will be issued.
  • No refunds will be issued if the cancellation request is made within 30 days of the event or if the ticket was purchased within 30 days of the event.

• Register Now, Pay Later:

  • Cancellations can be made within 7 days of purchase, provided the event is more than 30 days away. A full refund will be issued if the ticket price has been charged.
  • No refunds will be issued if the cancellation request is made within 30 days of the event or if the ticket was purchased within 30 days of the event.

3. Payment Details

• Register Now, Pay Later:

  • Your card will be authorized upon registration and will be charged the full ticket price the following day.
  • If your payment fails, your registration will be canceled automatically.

• Full Payment:

  • The full ticket price will be charged upfront when registering for the event.

4. Payment Failures and Registration Cancellation

• Failed Payments: If your payment fails or is not completed on the due date (for “Register Now, Pay Later”), your registration will be automatically canceled.
• Grace Period: Attendees will have 24 hours after registration to resolve payment issues before their registration is canceled.

5. Transfer of Tickets

• If you are unable to attend the event, tickets can be transferred to another person.
• Transfer requests must be made at least 7 days before the event.
• Transfers are allowed, provided the full balance is paid by the event deadline.

6. Event Cancellation by Organizer

• If Grant Connect Hub cancels the event, all registered attendees will receive a full refund, including any payments made.

7. No In-Person Payments

• All payments must be processed electronically. No payments will be accepted on the day of the event.

8. Acceptance of Terms

By purchasing a ticket and selecting a payment option, attendees agree to the terms outlined in this policy. It is the attendee’s responsibility to ensure payments are completed by the due dates.

For any questions or assistance, please contact us at info@grantconnecthub.com.