REFUND POLICY

At Grant Connect Hub, we strive to create valuable networking events and opportunities for our attendees. We understand that sometimes plans change, and we want to ensure that our refund policy is clear and fair. Please review our refund policy below:

1. Full Refund Eligibility:

• If you need to cancel your registration, you are eligible for a full refund if you request it within 1 week (7 days) from the date of purchase.
• To request a full refund, please contact our customer service team at info@grantconnecthub.com within the 1-week window.

2. Partial Refund Eligibility:

• If you cancel your registration after 1 week from the date of purchase but no later than 2 weeks (14 days) before the event date, you are eligible for a partial refund.
•  The partial refund amount will be 50% of the registration fee.
• To request a partial refund, please contact our customer service team at info@grantconnecthub.com within the eligible timeframe.

3. No Refund Eligibility:

• Cancellations made less than 2 weeks (14 days) before the event date are not eligible for a refund.
• We apologize for any inconvenience this may cause, but due to the planning and logistical commitments involved, we cannot offer refunds within this period.

4. How to Request a Refund:

• To request a refund, please email us at info@grantconnecthub.com with your full name, registration details, and the reason for your cancellation.
• Our team will process your request within 5-7 business days, and you will receive a confirmation once your refund has been issued.

5. Transfer of Ticket:

• If you are unable to attend the event, you have the option to transfer your ticket to another attendee.
• Please contact us at info@grantconnecthub.com with the new attendee’s details no later than 7 days before the event.

6. Event Cancellation:

• In the unlikely event that Grant Connect Hub cancels the event, all registered attendees will receive a full refund, regardless of the purchase date.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Thank you for your support and participation.

Sincerely,

Grant Connect Hub